Change Management in a Complex World. The PSC Model

摘要

In a changing world, change management processes become physiological for individuals, social groups, or organizations. The more complex the change is, the more necessary it is to have models to perceive and interpret it. Faced with the complexity of change, which is increasingly viewed as an equilibrium-impeding disturbance, the ability of organizations and social systems to survive for a long period of time depends on the ability to produce a countervailing change of the vital processes in order to achieve new equilibrium states. From this perspective, three forms of change in organizations will be considered, which involve 1) operational programs, 2) organizational structures, and 3) culture, cognitive and behavioral models. The PSC model is proposed to integrate these three forms.