This keynote presentation starts out by providing the context of living in the Urban Age and reflecting on different concepts for developing the "city of the future". The focus is on public spaces and on the notion of "transient spaces" which is also applied when viewing airports as scaled-down transient cities. The second part introduces basic concepts of what is considered to be a "smart" city, e.g. a city that is equipped with self-awareness. This is followed by introducing the concept of "hybrid" cities, i.e. integrating the virtual, digital world with the real, physical world. The "smart city" platform enables many opportunities based on the availability of information about people as well as states of urban objects. "Smart services" are offered by exploiting this infrastructure and matching people's profiles and interests with service options available at specific locations. The third part presents general design issues and approaches, e.g., citizen-centered design, the shift from information design to experience design, and the "keep-the-human-in-the-loop" principle as requirements for developing a humane, sociable and cooperative smart hybrid city. The fourth part addresses the risks resulting from smart city installations, especially focusing on serious infringements of privacy rights, i.e. usage of personal data without consent of the people concerned. Finally, the conclusions summarize the goal of designing and implementing a "humane sociable and cooperative, smart hybrid city" reconciling humans and technology and enabling people to exploit their creative, social and economic potential and lead a self-determined life.
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