Towards Participatory Methods to Take into Account Future Users and Future Usages of Hydrogen Energy: a Prospective Ergonomics Approach

摘要

The energetics transition will be a major challenge in the next years. Today, we must imagine needs and uses of alternative energy such as hydrogen. But how can we evaluate the technological acceptance of products and services where they do not yet exist? In this presentation, we introduce our theoretical approach of Prospective Cognitive Ergonomics, our methodology and the results obtained through the Hydrogen project, a research for exploring what might be the future use of this energy. For collecting data, we created three staffs of professionals (production, transport and energy distribution) and we analyzed their conversations (lexical analysis). This paper presents the entire process of this lexical analysis, which enabled us to validate four user models and to position them along two axes.