Multi-Perspective Decision Making in Product Design

摘要

Product design is a multi-perspective group decision making process which has the different viewpoints together to create the solutions among stakeholders. In product design process, every stakeholder has his/her own subjective characteristics and variable perspectives which reflect his/her understandings of design objects. The perspective relationships between stakeholders will directly influence the speed of achieving solutions, which in turn affect design time and efficiency. By analyzing the similarity relationships between the participants' perspectives, this paper constructs perspective network model and applies structure matrix to develop perspective relationships. This paper focuses on incorporating perspectives into design process and developing the approaches to make decisions support for the optimal design solutions considering stakeholders' perspectives. Finally, an example is used to demonstrate that perspective network model can analyze the impacts of perspectives on the solution.