BPM AND MTM - CONCEPT FOR CONTINUOUS PROCESS MANAGEMENT TO INCREASE PRODUCTIVITY

摘要

Nowadays, in nearly every industry the competitive pressure is very high. Companies are completely analyzed to find any potential for optimization. Outsourcing initiatives and job cuts are often consequences. This paper aims to focus and increase the quality of planning. Especially the challenges and opportunities of process management in connection with time scheduling and human resource requirement management are considered. As basis methods from Methods-Time-Measurement (MTM) and the information system view on Business Process Management (BPM), as well as the combination of these methods are taken into account. This discussion discovers a high potential for planning and also execution of efficient processes in production and service sector.