Trainees' Feedback Integration within the Professional Training Programs Redesign in the Human Resources Field

摘要

Our involvement within the professional training encouraged us to go deeper into the specific elements of the programs intended for experts in the human resources field, to promote the trainees' feedback and integrate it within the improvement process of the tender quality of the Training and Excellence Center in Human Resources Management (CFP-MRU), implemented in the University of Oradea. The hereby paper highlights the useful contribution of trainees' feed-back to the evaluation activity of the professional training programs, using a hierarchized multi criteria evaluation instrument and identifies the necessary improvements to the first training cycle attended during 2009-2010. Through our analysis we have developed a hierarchical evaluation model suited for most training courses which provides a more adequate frame for the interpretation of the feedback given by the trainees. We consider that this type of evaluation provides a better ground for improvement of each training course as well as it refines the answers and allows the contextualization of each evaluation process within the specific training course setting.