Adapting BPMN to Public Administration

摘要

BPMN was originally defined to provide a process modelling notation that could be easily understood by all business stakeholders. However, when using this notation within a particular domain, as is the case with public administration, some limitations in the original notation become apparent. Documents play a very important role in the public domain. They become firstclass citizens and standard BPMN notation is not sufficient to address certain common situations. This paper presents the extension defined for the BPMN 1.1 notation which is to be used to define process models in the Valencian public administration in Spain. In addition to this extension, the paper also presents how BPMN has been integrated into a software development methodology.