THE INTEGRATION AND INTERACTIVITY OF COMPUTER APPLICATIONS, A FUNDAMENTAL REQUIREMENT FOR CREATING AND MAINTAINING THE COMPETITIVE ADVANTAGE OF ORGANIZATIONS

摘要

In order to remain competitive in an environment where rapid changes occur in the global markets, business models, regulations and requirements, an organization must have an effective, functional and flexible information technology infrastructure, which will offer stability for the business and interoperability processes for customers, partners and suppliers. In the present context, where information is seen as a strategic resource of the organization, systems' integration is a step towards development and efficiency.