MaRKSoNe: A Tool for Supporting Knowledge Management in Software Projects

摘要

Over the last decades, knowledge management has become one of the most significant factors of organizational success. However, as analyzed in the software factories literature, the adoption of knowledge management processes is not a common practice in this kind of organization. The factors are the most diverse, among is possible to cite the costs in preparing the necessary infrastructure and the recruitment of skilled professionals to carry out knowledge management activities. Besides, this paper presents MaRKSoNe, a system which the main objective is to automatically manage and recommend knowledge to software project professionals. The deployment of MaRKSoNe in a software factory indicated very positive and promising results, such as, a decrease of the necessary effort to perform knowledge management in software projects, and also a decrease of time needed to insert new professionals in the software project context.