Recommending Domain Experts in a Social Network

摘要

This paper presents the expert recommender system, called SWEETS, in its version 2.0, and its implementation in the environment A.M.I.G.O.S., a web based social network (WBSN). This environment is used as a communication and cooperation tool among employees from C.E.S.A.R. ?3; a Brazilian innovative institute in software products. SWEETS uses folksonomy?9;s emergent ontology to spread the employees?9; tacit knowledge throughout the company and thus an interaction improvement will be developed among them. By this, the communication and cooperation among the C.E.S.A.R. employees tend to significant improvements.