Developing Effective Corporate Performance Management Systems: A Design-Science Investigation

摘要

Corporate Performance Management (CPM) has been recognised as having an important role to play in the effective management of organisations. However, a number of researchers have identified that developing IT support for CPM systems can be difficult. Developers need methods and tools to guide CPM system development. Using a design-science approach, this paper describes the use of a CPM systems development method, RED-CPM, and a CPM systems development environment, Performatica, at a large manufacturing company.