ELICITING REQUIREMENTS OF AN INTER-COMPANY COOPERATIVE INFORMATION SYSTEM: CHALLENGES AND ISSUES

摘要

There is no doubt that companies of today are operating in socio-economic environments characterised by dynamism and increased turbulence, and Information systems as a consequence, are target of this change. Requirements Engineering (RE) process constitutes the earliest phase of the information system development life-cycle. And, requirements elicitation, first step of this process is considered as the most important and crucial step. Requirements elicitation is a task difficult enough when done locally, but it is even more difficult when stakeholders specify requirements across cultural, language and time zone boundaries. Very little research has been done to elicit requirements for an inter-company cooperative information system and usually without considering the above issues. This paper reports on the field study that investigated requirements elicitation of an intercompany cooperative information system challenges introduced by characteristics of this system and also by stakeholders' geographical distribution in a multi-site organization. Thus, In order to increase the quality of the elicited requirements and as result the system-to-be quality, these challenges must be considered when eliciting requirements in such environment.