For almost a generation, "accessible" toilets have been provided in British towns and cities as an alternative to mainstream provision, and they remain essential for people with disabilities seeking to participate in city life. But the distinction between "general" and "special" needs, embodying a medical approach to disability, has proved unhelpful in meeting the toilet requirements of everyone in society. The chances of a more inclusive approach to toilet provision, based on the social model of disability and supported by recent legislation, are discussed with reference to research on the role of public toilets in creating accessible city centres. Two ergonomic variables, the overall dimensions of the WC cubicle and the height of the toilet seat, are used to illustrate the complexity of ergonomic variables entailed in the design of an accessible WC compartment.
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