When companies enter the debate about whether outsourcing (which includes staff transfer) could positively impact their business effectiveness, two main questions arise: a.) Shall we outsource? b.) What shall we outsource? The lecture covers both these issues and presents a methodology regarding the decision-making process that provides answers to the above questions. I want to invert the first question and elaborate on the points which provide reasons NOT to outsource. The first point depends on whether you have already determined what your core business is. If you do not know what your core business is, then you clearly do not know what the non-core business is either. If you are unable to distinguish between your core and non-core businesses, outsourcing as a consideration should wait until you are clear. Secondly, outsourcing can be a burdensome process. Most likely you will need to enter laborious discussion with unions, workers' representatives and your employees, who will find every reason possible as to why outsourcing is a wrong decision. This is normal as it is human nature to be uncomfortable with change.
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