Customer interviews to improve NASA office of space science education and public outreach leveraging success

摘要

Leveraging with organizations that serve our customers and focusing on the needs of those organizations are two prime elements of the NASA Office of Space Science (OSS) Education and Public Outreach (E/PO) Strategy. Understanding the needs of respected organizations who serve the formal education community, as well as areas of informal education such as museums, planetariums, and youth groups, serves as a basis for a successful relationship. On behalf of NASA OSS, the Solar System Exploration (SSE) Education and Public Outreach Forum has conducted a series of customer interviews with representatives from leading organizations who serve some of the audiences we wish to reach.