Diffusing information in organizational settings: learning from experience

摘要

Recommender Systems selectively circulate information enriched with comments and feedback based on people's experience. These systems filter information in a semiautomatic and high-quality way in order to support a community during their work or leisure practices. However recommender systems are usually separate tools that require a degree of effort to be used, both when receiving information and to insert new feedback. In this paper we present our informal experiences with the use of multiple user interfaces (interactive large screen, email, paper and PDA) as means to improve the diffusion of information through an organizational unit and to improve access to information stored within an existing recommender system.