Approximate computation of response time distribution in workflows

摘要

Because a process definition is the blueprint of a Business Process, it is vitally important that it contains no grave errors. The process should be designed in such a way that the response time is kept as small as possible. This paper discusses the use of Non-exponential stochastic Petri nets in the context of performance analysis of a workflow. Stochastic Petri nets are an established tool for modeling and analyzing processes. In this paper, we provide some analysis techniques based on Petri net transformations to evaluate efficiently some important performance measures of a workflow. This type of estimate can assist designers of workflow management system in delivering efficient support to business processes.