Usage oriented design exploits insights into the activities, experiences and judgements of future users. Such insights are typically gained by observation of actions, together with individuals' self-reports of their reactions to external phenomena (e.g. what is perceived), of internal activities (e.g. ways of reasoning, on the basis of what experience etc.) and of internal references (e.g. assessment of activities as (in) convenient). This paper explores opportunities to extend and reinforce the observation of user product interaction, and to support the analysis of recorded observations form users' perspectives rather than being restricted by theoretical preconceptions.
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