Differences Between Inter- and Intra-Group Dynamics in Knowledge Transfer Processes

摘要

Knowledge transfer processes are important for sustaining competitive advantages. Prior research often treats these processes as firm-level capabilities. We argue this view ignores differences between inter-group and intra-group knowledge transfer processes within a firm, identifying mechanisms that facilitate and inhibit knowledge transfer. Using survey data from a large Japanese electronics company, we find that mechanisms such as accessibility, density, and collective teaching all help in transferring knowledge, while tacit properties inhibit transfers. Effects vary depending on whether knowledge transfer occurs across group boundaries. This study demonstrates that not all knowledge transfer processes are equal.