Data Makes the Public Sector Go Round

摘要

This article summarizes the results of a systematic literature review on how the new data technologies affect the public sector and what their impact on governments are. The opportunities and the challenges that public administrations face nowadays in a data-driven world are important. Our research retrieved opportunities related to transparency, innovation, public participation and efficiency, while challenges regarding privacy issues, technical difficulties, data management, cultural and political obstacles were found. By overcoming the challenges and empowering the opportunities for data usability in public sector, exploitation of data could become the foundation for innovation and public sector transformation.