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Flexible automation: A comparison of operator-triggered and static automation

机译:灵活的自动化:操作员触发和静态自动化的比较

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Objective: To pilot an automation design in a simulated submarine track management context, which allows operators to decide when to invoke automation as required, and compare their subsequent performance, workload and situation awareness with those operating with static automation or no automation. Background: During operations that require continuous monitoring of multiple objects and concurrent decision making, matching automation levels with taskload can potentially prevent extreme high or low workload and improve situation awareness and performance, compared with fixed level (static) automation. However the cognitive cost of deciding when to make a trigger decision can potentially outweigh these advantages. This is a crucial consideration when designing operator-triggered automation. Method: Using a within-subjects design, ten undergraduate students operated a submarine track management simulation during three, 28-minute, counter-balanced conditions: no automation, static automation, and operator-triggered automation. The participants needed to monitor the behaviour and location of unknown vessels on their sonar display in order to complete several individual tasks and one global task. Results: Static automation reduced workload, improved the performance of some individual tasks, but impaired the performance of global tasks and reduced operator situation awareness. Contrary to our expectations, the use of operator-triggered automation resulted in the poorer performance on some tasks compared to no automation or static automation, and did not increase situation awareness. Conclusions: This pilot of the submarine track management automation paradigm was generally successful. The cost of static automation to situation awareness was minimal, and users invoked automation during periods of high taskload. The operator-triggered automation design will need adjusting to better avoid reorientation costs.
机译:目的:在模拟的潜艇轨道管理上下文中试点自动化设计,允许运营商根据需要确定何时调用自动化,并将其随后的性能,工作量和情况与使用静态自动化或无自动化进行操作。背景:在需要连续监控多个对象和并发决策的操作期间,与任务负载匹配的自动化级别可能会妨碍极端的高或低工作量并提高与固定水平(静态)自动化相比的情况提高和性能。然而,决定何时做出触发决定的认知成本可能会超过这些优点。这是设计操作员触发自动化时的关键考虑因素。方法:使用内部设计,十个本科生在三个,28分钟,反平衡条件下运行潜艇轨道管理仿真:无自动化,静态自动化和操作员触发自动化。需要监视未知船只在他们的声纳显示器上的行为和位置,以完成几个单独的任务和一个全球任务。结果:静电自动化减少工作量,提高了一些单独任务的性能,但损害了全球任务的表现和减少的操作员情况意识。与我们的期望相反,与无自动化或静态自动化相比,使用操作员触发自动化的使用导致了一些任务的性能较差,并且没有提高局势意识。结论:这一潜艇轨道管理自动化范式的飞行员通常是成功的。静态自动化到情境意识的成本很少,并且用户在高任务负荷期间调用自动化。操作员触发的自动化设计将需要调整以更好地避免重新定位成本。

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