Assessing - learning - improving, an integrated approach for self assessment and process improvement systems

摘要

Delivering successful projects and system in a sustaining way becomes more and more the focus of systems and software developing organizations. New approaches in the field of assessment and standardization application led to an increase of assessment and self assessment systems. But these systems are only the first step on a long way. If the assessment system itself is not supported by a learning and improvement approach, the organization will have a system to identify the status but does not have any support for improvement. This gap can be closed by an approach combining assessment tools, wiki-based knowledge platforms and self-learning expert systems (based on ontologies and semantic wikis). Result is a system environment which provides status assessment, learning and continuous improvement services based on different standards and approaches. This approach is already being implemented for the field of project management. In this article we will explain the basics and show the application of a combined system.