The purpose of this study is to investigate the determinants of customers' satisfaction on M-banking and their intention to use M-banking by integrating Information Systems Success Model and the concept of brand images. The survey methodology was utilized and subjects included MBA students and business people in Taiwan. A total of 174 valid questionnaires were collected. Partial Least Squares was utilized to test the proposed model. The results indicated that information quality, service quality, and brand image affected customer satisfaction, while customer satisfactions had an impact on customers' intention to use M-banking.
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