The Library Cube project represents a new milestone in the UWL's quality and assessment journey. Well established measures of effectiveness, efficiency and satisfaction are now being augmented by measures of impact and value. Through the development of the Library Cube, we have established solid evidence that libraries are essential and play a vital role in students' academic success; that students who do not use the UWL information resources are at an academic disadvantage. There is also a lot of data pointing to areas where we can improve, which is always welcomed. Through this knowledge, highly tailored and tightly focussed promotion and marketing strategies and continuous improvement initiatives can be deployed, with immediate feedback on the effectiveness of chosen strategies. Libraries do need to be careful, however, that they differentiate the value provided by the collection itself, from the value provided by the library itself. The library can add value by improving usage and traction, and this is something no database vendor can achieve.
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