Web presence, web trading, electronic business document exchange – all these subjects are of only limited use to micro, small, or medium sized enterprises (SMEs) working in the building and construction sector. The volume and the impact of such interactions or transactions in general is very low when compared to an enterprise's daily work tasks. The pay-offs of carrying out these operations electronically in the near future–especially when most of the general supply chain and most business partners are not using these means – can easily be dismissed as insignificant. But there is more than just commerce and business document exchange between companies. Document management systems, on-line and up-to-date documentation, automated event notifications, auditing, etc.: these aspects of "e" technologies present a B&C SME with tangible benefits which are immediately applicable. The identification and presentation of these benefits is the objective of the article: what are they, where is their impact, what changes do they require, what investments do they require?
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