AN INTERACTIVE VBA TOOL FOR TEACHING STATISTICAL PROCESS CONTROL (SPC) AND PROCESS MANAGEMENT ISSUES

摘要

With a global emphasis on improved quality, Statistical Process Control (SPC) is an important process management tool with renewed importance. In order to address this issue we have developed an interactive VBA Tool for teaching SPC and process management issues. Students can experiment with it to interactively examine the various issues that affect SPC and through it some of the important issues in managing a process. The graphical nature of the interface should allow students to visually see the effect of changes in parameters. It comes with a detailed Instructor's Manual and a Student Lab Manual.