WHEN MORE ISN'T NECESSARILY BETTER: CONCEPTUALIZATION AND USE OF THE EXPERIENCE CONSTRUCT IN IS RESEARCH

摘要

About half of IS studies employ a measure of experience as part of the research model, as a descriptor of the sample of participants, or as a qualitative limitation on subject selection. This research discusses the notion of experience as a latent construct, and reviews a number of important issues that need be considered in future uses of the concept.