Management reporting is of relatively recent origin. Financial reporting such as bookkeeping and accounting have been around much longer. Because of this, it is not surprising that managers adopted financial reporting method to get the information for managerial control. Such methods, however, were not designed for managerial control. A tool invented for process quality performance measurement, the Process Control Chart, is ideal for giving managers maximum information at minimum cost. Examples contrasting usual management reports with the Process Chart are presented.
展开▼