COORDINATION OF THE INFORMATION/ KNOWLEDGE FLOW CONCERNING PROJECT MAN-AGEMENT ISSUES WITHIN A PROCESS-ORIENTED ORGANIZATION' A CASE STUDY OF THE GERMAN AEROSPACE CENTER DLR

摘要

Some years ago the German Aerospace Centre - DLR - shifted the orientation of its administrative activities within its administration from a pure organizational approach towards a process-enabled approach. One of the main ele- ments is DLR three-element process model. Knowledge that flows along these processes are not concentrated within one organizational unit but flows along several units across the whole organization. The process-oriented knowledge flow gives a different view of the organizational and behavioral attitude of how an organization shares and captures its knowledge. Therefore it is difficult to catch the relevant information and provide them to the other employees if you don't work in a hierarchical organization. A more social-network based knowledge sharing platform is going to be introduced within DLR. A short overview over this project named "Integrated DLR-knowledge management system" will be given. The purpose of the paper is to show how DLR plans to organize knowledge flow along proc- esses within its organization especially regarding project management related activities. One outcome of the analysis is the clear need for transparency of the interfaces, and the chance for the employees to organize themselves in a non-steered decentralized way. One more is that most of the time knowledge management is a kind of information management and the methods way about finding and documenting this knowledge.