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Assessing Trust Among IS Personnel: A View of General Trust, Trust of Management and Inter-Organizational Trust

机译:评估人员之间的信任:一般信赖,管理和组织间信托的信任

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Trust is a central component in most relationships and a vital component in business transactions. This study evaluates several trust levels for IS personnel. The general trust of people, trust of management and supervisors, and inter-organizational trust are evaluated. The study surveyed 168 information systems workers. The results indicate a low level of trust by information systems personnel in all aspects of trust. These results should be of notice for management in IS organizations because they must understand the perceptions of their employees as they conduct business both internally in their organization and in dealing with potential customers or clients.
机译:信任是大多数关系中的中央组件和商业交易中的重要组成部分。这项研究评估了人员的几个信任水平。人们的一般信赖,管理和监事的信任以及组织间信任。该研究调查了168名信息系统工人。结果表明,信息系统人员在信任的各个方面都表明了低级别的信任。这些结果应该是管理层的通知是组织,因为他们必须了解员工的看法,因为它们在其组织内部和处理潜在客户或客户中进行业务。

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