Application of ARIS business process management framework in NPD context

摘要

New product development (NPD) is a complex dynamic process involving multiple interactions and co-operations. Efficient business process management (BPM) plays a pivotal role in successful NPD, and successful development is the outcome of effective processes. Therefore, streamlining g NPD process has become an important tool to gain and sustain competitive. The characteristics of NPD process is described and based on which the functions of BPM in NPD is summarized. ARIS (Architecture of Integrated Information Systems) business process framework is introduced to implement the descriptions of NPD process and process-related information. The rich diagram representations of ARIS modeling methods proved to be efficient in supporting process management in NPD context.