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The Conceptualization of Trust, Risk and Their Relationship in Electronic Commerce: The Need for Clarifications

机译:信任,风险及其在电子商务关系中的概念化:澄清的需要

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In recent years, significant advances have been made in the understanding of trust and risk in electronic commerce. However, in examining the published research, some troublesome trends surface. These trends include (a) the tendency to treat conceptualizations of trust and risk as unidimensional constructs, ignoring the large body of literature suggesting that they are complex, multidimensional constructs, (b) the tendency to ignore whether trustworthiness is part of trust or a possibly different construct, and. (c) the tendency to articulate relationships between trust and risk idiosyncratically without attention to prior articulations. These trends are troublesome because they have the potential to hamper the field's ability to do cumulative research in the long run. The goal of this article is to highlight these trends and call for greater attention to the issues raised in future research.
机译:近年来,在理解电子商务的信任和风险方面取得了重大进展。但是,在研究发表的研究时,一些麻烦的趋势。这些趋势包括(a)倾向于将信任和风险的概念化作为单向构建,忽略了大量文献,表明它们是复杂的,多维构造,(b)忽略符合值得信赖性的倾向是信任或可能的一部分不同的构造和。 (c)倾向于阐明信任与风险性质之间的关系,而不是注意事先阐述。这些趋势是麻烦的,因为他们有可能妨碍这个领域的累计研究的能力,从长远来看。本文的目标是突出这些趋势,并要求更加关注未来研究中提出的问题。

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