BUSINESS MODELING FOR NON-MODELING EXPERTS SIMULATION AND VISUALIZATION AT THE AMSTERDAM MUNICIPAL POLICE FORCE

摘要

Business modeling is increasingly being used as supporting tool in taking important decisions, sometimes even at a frequent base. This requires that non-modeling experts are able to work with the model. Most static and dynamic modeling methods, however, are too complex for non-modeling experts to work with. The combination of visualization and simulation offers a promising means for making business models accessible to non-modeling-experts for their decision making. A simulation model of the Amsterdam Municipal Police Force was built to support managers in making decisions. Three visual modules were developed to allow non-modeling experts to work with the model without going into much detail.