MODELLING OF AN ALSTOM ELECTRICAL ENGINE MANUFACTURING LINE ACCORDING TO PROCESS APPROACH ADVOCATED BY STANDARD ISO9000:2000

摘要

The customer's satisfaction in term of time, cost and quality of the product is today the major concern of the company. To optimise this satisfaction, the company has to master in best way, its processes and to decentralise its decision-making levels closed to the field components to react quickly and to anticipate the quality drift. A contribution to this challenge is proposed in this paper by developing a methodology based on the process approach. This approach is formalised with VML for a manufacturing process as advocated by the ISO9000:2000 to lead first to a meta-model in which some quality modelling constructs are integrated. Then, the meta-model is specialised based on the quality requirements for an ALSTOM manufacturing line of electrical engines in order to validate all the methodology and to obtain a reference model to be particularised and usable in operation.