A Homemade Easy Information System: The Example of Patient Satisfaction Survey

摘要

An informatics system was developed based-on Excel Visual Basic for Applications (Excel VBA). It allows patients waiting for appointment complete their admission or satisfaction forms on a Window-based mobile device instead of paper. Their data will be stored in the tool and analytical charts will automatically be presented in the interfaces. Patients usually were required to complete some forms for gathering information during the first clinic visit. Paper questionnaires as a traditional way were most frequently used if necessary. However, using questionnaires not only has a potential problem for long-term storage, but forces nurses to allocate time to enter the information into a database. Research shows nurses enabled with information technology would reduce indirect care time and improve patients' satisfaction [1]. We designed an information system based on Excel VBA to make it easy to collect data, automate data analysis and present our results.