Nonparametric performance evaluation with multiple constituencies

摘要

We extend the familiar notion in DEA to the case when the assessment of some attributes' desirability is a matter of judgment depending on the constituency. The generalization we present consists of treating the attributes of the entities in the study as potentially desirable and undesirable. An application of this extension is in manufacturing where, a particular process or product attribute may be considered desirable by some constituencies and undesirable by others. The new procedure describes how to ascertain what constituency would find which units efficient and inefficient using standard nonparametric efficient frontier criteria.