B2C AND C2C E-MARKETPLACES - A Multi-layer/Multi-agent Architecture to Support them

摘要

Due to the growing of the Internet and the users' trend to acquire products via Internet, the e-commerce has become in a new very important business opportunity. In this paper we present a multi-agent and multi-layer architecture to support general purpose e-marketplaces. The presented system is compound of software agents that can be able to act in the users' benefit reducing their search time and facilitating the product acquisition. These agents are grouped in different layers giving support to B2C and C2C e-marketplaces. The interaction between the different agents is explained through the paper although we remarks the agents used to search, acquire and recommend products. We have also used the fuzzy logic in these agents because we believe that is very useful in order to facilitate its use and reduce the search and acquisition time.