Workstations of the Future for Transformational Gains in Solving Complex Problems

摘要

This paper describes fundamental concepts of future workstations that will achieve transformational gains in problem solving for end users. The results are based on 7 years of Human-Computer Interaction (HCI) research on the bRIGHT platform. bRIGHT already incorporates solutions for modeling and understanding end-user contexts/intent and employs these to design algorithms for task automation, context filtering, and contextual auto-fill to support end users in complex tasks. bRIGHT also includes solutions for collaborative problem solving. We summarize insights gained from conducting user experiments and describe the technical capabilities required of future workstations to ensure a leap of performance when groups of users can jointly solve complex problems.