Managing Change in the Software Test Environment

摘要

Change, driven by the need for continuous advancement, is a do-or-die imperative for software test organizations today. There is constant pressure to make process and tool changes that do a better job of finding software defects and to do it more efficiently. Poorly implemented change, however, can turn the expectation of organizational improvement into a nightmare of lost productivity, diminished effectiveness, and eroded employee morale. This paper defines a process for evaluating and introducing change, which minimizes the risk of unintended outcomes and significant disruption to the test organization. In addition, the process has been designed to support the industry-standard Software Engineering Institute's Capability Maturity Model Integration (CMMI).