Knowledge Management (KM) is a relatively new area that has been evolving at an astonishing pace since mid-1990 as organizations increasingly recognize the importance of developing an internal environment where the knowledge is effectively managed. As in other technical fields, space operations face the challenge of preserving and sharing knowledge. At the European Space Operations Centre of ESA, KM is considered to be of strategic value for its role and perspectives. Every one of us retains knowledge and relies on other colleagues' knowledge to be able to perform his work.
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