At the present, as many researches evidence, Intra-Business, andin particular Intranet, is the first step an “old economycompany” undertakes when approaching the web (www.activemedia.com,www.nua.com; www.forrester.com;). Literature on Intra-Business is stilllimited and superficial: indeed this issue has been analyzed mainly froma technical viewpoint, while from a managerial viewpoint most of theresearches see the company as a black box, listing the advantages of aIntra-Business practice and describing case studies of companies whichhad successfully introduced the technology, without characterizing indetail the effects of the implemented solutions on the differentorganizational units and their performance. The paper deals with theseissues and in particular, through an in depth empirical research withina sample of companies operating in Italy which have implemented Intranetsolutions, it aims to: identify the different configurations of anIntranet solution; identify the categories of performance an Intranetcan affect; and, for each configuration of Intranet, using a frameworkwhich characterizes the company in terms of activities and processes,identify which performance are affected for each activity and process,detailing them in terms of specific impacts
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