Although procuring enterprise resource planning systems fromcommercial suppliers is becoming increasingly popular in our industry,fitting those systems to customer requirements remains problematic. Theauthors propose an approach for matching ERP system functionality tocustomer requirements. The assumption made is that the ERP systempostulates a set of requirements that are worth eliciting from the ERPdocumentation as abstractions of the ERP system functionality. Then, therequirements engineering process is a process that matches the ERP setof requirements against organisational requirements. Those requirementsthat match, perhaps after adaptation, identify the ERP system featuresand their adaptations, that must be included in the ERP installation. Tofacilitate the matching process, the ERP requirements and theorganisational requirements are both expressed using the samerepresentation system, that of a map. The paper presents the maprepresentation system and the matching process. The process isillustrated by considering the Treasury module of SAP and itsinstallation in the financial management of a cultural exchanges unit
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