Stakeholder Perceptions in the Context of Community Risk Reduction (CRR): Self-reported Hazards as Two-Way Communication Between First Responders and the Communities They Serve

摘要

Due to rapid advances in technology, particularly location-based services, there has been an increase in the availability of self-reporting hazard tools and mobile applications. However, many challenges remain in understanding stakeholders' perceptions of community risk reduction (CRR) information systems and the impact these self-reports have on emergency response. This paper addresses the gap in the existing literature by combining theories and data from multiple disciplines. Existing research has traditionally focused on Wildland-Urban Interface (WUI), citizen science for Geographic Information Systems (GIS), and participatory mapping. Still, the extant literature does not comprehensively evaluate community stakeholders' perceptions and engagement in emergency preparedness efforts, particularly for applications intending to engage both civilians and first responders. More importantly, there is little existing research to better understand the relationships that exist between the first responders, technology, and residents they serve in their first-due areas. Consequently, this paper aims to provide an overview on how to best support multiple stakeholders and to foster more constructive communication between first responders and the communities they serve through technology mediated self-reporting tools.