An Earned Duration Management Model Integrating Quality Management and Resource Performance Monitoring

摘要

Project management minimizes the risk that a project deviates from plans. Monitoring and controlling schedule and cost, two of the most critical functions of project management, has been given the most focus in tools such as Earned Duration Management (EDM). Nonetheless, quality and resource management, equally important elements of project management, has not been properly exploited. This paper proposes an extension to the EDM model by incorporating resource performance measurement considering resource capabilities, and how these may be utilized to conduct either quality assurance (QA) or quality control (QC) through rework at any project level to ensure that the project's quality meet standards. The model's capabilities were demonstrated through a case study. These considerations provide a more realistic update on project performance. Additionally, deciding between QA or QC, although not mutually exclusive, is dependent on factors, such as effectiveness, additional costs, time, other resources required, and the target quality level.