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Impact Analysis of Fintech on Banking Industry

机译:金融科技对银行业的影响分析

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Disruptive innovation related modern information systems has recently altered the ways the companies do their businesses and it has positive impacts to those that are willing to adapt to it. The fast development of fintech startups on creating payment gateway and peer-to-peer (P2P) lending applications is one of examples for the modern disruptive innovations affecting to traditional financial business. The problem arises when the digital disruption affects the bank's business models due to change in customer trends with additional impacts to conventional companies. This paper presents the quantitative approaches like statistical hypothesis testing and analysis of regression using convenient random sampling for better analyzing the impacts of fintech on conventional banking industry in Indonesia. A number of important and realistic variables, such as customer satisfaction, net promotion score, promotion, ease of use, etc., were considered in this research in order to find a variety of the value propositions that dominantly influence to the adoption of fintech or banking products. The results show that the banks have been disrupted by the payment fintech since the emergence of fintech companies in around 2015, mainly due to superior value propositions, like promotion with standardized beta value of 0.349 and wide range of merchants with 0.153, respectively. In addition, the fintech startups have digital strategies on adopting a customer-centric mindset and developing a product that gives their customer a high customer satisfaction. However, in the current time, P2P fintechs do not have that significant disruption to the banks, mainly due to the fact that the customers consider more on safety reasons.
机译:与破坏性创新相关的现代信息系统最近改变了公司开展业务的方式,并对愿意适应的公司产生了积极影响。金融科技初创公司在创建支付网关和点对点(P2P)贷款应用程序方面的快速发展是影响传统金融业务的现代颠覆性创新的例子之一。当数字化干扰由于客户趋势的变化而影响到银行的商业模式并给传统公司带来额外影响时,就会出现问题。本文介绍了定量假设方法,例如统计假设检验和使用方便的随机抽样进行回归分析,以更好地分析金融科技对印度尼西亚传统银行业的影响。在这项研究中考虑了许多重要和现实的变量,例如客户满意度,净促销分数,促销,易用性等,以便找到对金融科技或金融科技的采用起主要影响的各种价值主张。银行产品。结果表明,自2015年左右金融科技公司出现以来,银行就一直受到支付金融科技的干扰,这主要归功于卓越的价值主张,例如标准beta值为0.349的促销和0.153的广泛商户。此外,金融科技初创公司采用数字化战略,以采用以客户为中心的思维方式并开发产品,从而为其客户带来很高的客户满意度。但是,当前,P2P金融技术对银行没有那么大的影响,这主要是由于客户出于安全原因考虑更多的事实。

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