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A Proposed Model for Customer Churn Prediction and Factor Identification Behind Customer Churn in Telecom Industry

机译:电信工业客户流失背后顾客流失预测与因子识别模型

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In the present world, telecom organizations at an exceedingly quickrate are producing an enormous volume of data. There is a scope of telecom specialist organizations contending in the market to build their customer base. Customers have numerous alternatives as better and more affordable services. A definitive objective of telecommunication organizations is to boost their benefit and survive in a focused commercial center [1]. A customer attrition happens when a huge level of customers are most certainly not happy with the administrations of any telecom organization, and churn additionally influences the general notoriety and reputation of an organization, which brings about its image misfortune and brand loss. The contender organizations occasionally influence a faithful customer, who produces high income for the organization. Such customers expand the benefit of an organization by alluding it to their companions, relatives, and associates.
机译:在目前的世界中,一个非常纯粹的电信组织正在产生巨大的数据量。 在市场上争取电信专家组织的范围,以建立客户群。 客户拥有众多替代品,如更好,更实惠的服务。 电信组织的最终目标是在集中的商业中心提升他们的利益并生存[1]。 当大量客户肯定不满意任何电信组织的管理时,都会发生客户的磨损,并且潮流的遗嘱还影响了一个组织的一般臭名昭着和声誉,这带来了它的形象不幸和品牌损失。 竞争者组织偶尔会影响一个忠实的客户,为本组织产生高收入。 这些客户通过将其提交给他们的同伴,亲戚和员工来扩大组织的利益。

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