A New Approach for Modeling Strategic IT Governance Workflow

摘要

In this article we propose a new approach to govern an information system (IS) through The Control Objectives for Information and related Technology Business (COBIT) in an intelligent way. The purpose of this approach is monitoring IS good governance and enabling other frameworks to apply specific processing, if needed. In fact, Information Technologies Management (ITM) is a recent discipline aiming at guiding and controlling organization resources to achieve business goals, by relating human resources, financial resources, and technical resources to IT tools. ITM needs Information Technologies Governance (ITG) methodologies and frameworks to achieve competitive edge in the marketplace. COBIT, a base of ITG, offers a generic framework of structured IT control activities. It is designed to ensure harmonization of terms and principles to facilitate its integration with other frameworks. To benefit from this generic aspect, we propose an IT Governance kernel based on COBIT with an intelligent learning layer for Enterprise knowledge. We appealed to the Loose Inter-Organizational Workflow to address the constraints of heterogeneity and difference between IS components. We use both the multi-agent technology to insure the issues of autonomy, cooperation and coordination and the semantic web to understand business stakeholders' languages to express their needs. An implementation of this solution was done in J2EE technology to ensure its performance.