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Principle-Based Approach for Semi-Automatic Construction of a Restaurant Question Answering System from Limited Datasets

机译:基于原理的有限数据集餐厅自动问答系统半自动构建方法

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Question answering (QA) is an important research issue in natural language processing, and most state-of the-art question answering systems are based on statistical models. After witnessing recent achievements in Artificial Intelligent (AI), many businesses wish to apply those techniques to an automatic QA system that is capable of providing 24-hour customer services for their clients. However, one imminent problem is the lack of labeled training data for the specific domain. To address this issue, we propose to combine a knowledge-based approach and an automatic principle generation process to build a QA system from limited resources. Experiments conducted on a Mandarin Restaurant dataset show that our system achieves an average accuracy of 44% for 10 question types. It demonstrates that our approach can provide an effective tool when creating a QA system.
机译:问题解答(QA)是自然语言处理中的重要研究问题,并且大多数最新的问题解答系统都是基于统计模型的。在见证了人工智能(AI)的最新成就后,许多企业希望将这些技术应用于能够为客户提供24小时客户服务的自动QA系统。但是,一个迫在眉睫的问题是缺少针对特定领域的标记训练数据。为了解决这个问题,我们建议将基于知识的方法和自动原理生成过程相结合,以利用有限的资源来构建质量检查系统。对普通话餐厅数据集进行的实验表明,我们的系统对10个问题类型的平均准确率达到了44%。它证明了我们的方法可以在创建质量检查系统时提供有效的工具。

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