The Impact of Literacy on Usable and Accessible Electronic Voting

摘要

Electronic voting interfaces present particular challenges for voters with low literacy. Research has found that individuals with low literacy typically encounter problems in electronic interfaces related to their tendencies to read every word, act on every word, interpret words literally, skip text, become distracted, and stop reading too soon. Based on a growing body of research about the experiences of low-literacy voters in electronic interfaces, this paper presents eleven principles to address these challenges. It also translates those principles into specific best practice recommendations related to language, navigation, visual design, and interaction in electronic voting interfaces.