Quantitative Requirement Evaluation for a European Refugee Management System serving conflicting Needs of Migrants, GOs, and NGOs in correct and fair operative Form

摘要

The so-called "refugee crisis" in 2015 overstrained the European authorities and people seeking for help. Many refugee camps in Europe were not adequately prepared and had to process a large number of people. There was no standardized way to handle and coordinate people within a refugee camp. The EU Member States defined different approaches to identify and register refugees on their territory. The authors already proposed a standardized refugee management system concept that should enhance the identification and registration process in a European refugee camp. They introduced 14 functional requirement areas and evaluated them through qualitative research with experts and national authorities. Due to ethical and organizational issues, the authors decided to apply a quantitative survey about the acceptance of the proposed system requirements, which are presented in this paper. Several national and European institutions, companies, and scientists who are involved in the refugee administration should demonstrate the practicability of the proposed system. The results of the survey affirmed the general acceptance of all requirement areas. Furthermore, the authors analyzed the given answers in more detail to understand why specific branches accepted or declined the requirement areas.